15bdt's Privacy Policy
This document provides a complete description of how your personal information is collected, used, and protected.
1 Introduction & Overview
15bdt ("we", "our", or "platform") is a trusted online gaming platform serving players in Bangladesh. We treat your personal privacy as our highest priority. This privacy policy explains what information we collect, how it is used, who it may be shared with, and what steps we take to protect your data.
By visiting this website (https://15bdt.lat) or using our services, you are considered to have consented to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy may be updated from time to time. In the case of significant changes, we will make every effort to notify you. It is your responsibility to visit this page regularly to stay informed about the latest policy.
2 Information We Collect
Information Provided Directly
When you create an account on 15bdt, log in, or contact us, you voluntarily provide the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Residential address
- Information about your preferred payment method (bKash, Nagad, Rocket, or bank account)
- Identity verification documents (where applicable)
- Records of conversations with the support team
Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device identification information
- Browser type, version, and language settings
- Operating system information
- Site access times, pages visited, and activity logs
- Information collected through cookies and similar tracking technologies
- Referral source (where you came from before visiting the site)
Financial Transaction Information
We store the following information to ensure the security and proper handling of deposits and withdrawals:
- Transaction amount, date, and time
- Payment method used (bKash, Nagad, Rocket, or bank transfer)
- Transaction reference number
- Account balance and bonus usage history
Note: Full payment card or account numbers are not stored on our servers — payment processing is handled through secure third parties.
3 Purpose of Data Use
Service Operations & Improvement
We use the collected information for the following purposes:
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers (such as a welcome bonus)
- Managing participation in the VIP program
- Improving platform performance and user experience
- Diagnosing and resolving technical issues
Security & Fraud Prevention
- Detecting and preventing unauthorized access to accounts
- Monitoring suspicious transactions
- Complying with anti-money laundering (AML) regulations
- Ensuring age verification (21+ policy)
- Preventing multiple accounts or platform abuse
Communication & Support
- Responding to your support requests
- Sending important account-related notifications
- Sending relevant promotional information (with your consent)
- Providing responsible gaming alerts
4 Cookies & Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files that our website stores on your device. 15bdt uses cookies for the following reasons:
- Essential cookies: To keep your login session active and ensure the core functionality of the platform.
- Functional cookies: To remember your language preferences and other settings.
- Analytics cookies: To understand how users are using the site and to improve our services.
You can control or disable cookies by changing your browser settings. However, please note that disabling certain cookies may affect the functionality of the platform.
5 Data Sharing & Disclosure
Sharing Information with Third Parties
15bdt does not sell or rent your personal information. However, limited information may be shared in the following circumstances:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Technology service providers: Technology companies used to operate the platform that may process our data.
- Legal obligations: To respond to court orders or legitimate requests from relevant authorities.
- Fraud prevention: With relevant parties to stop active fraudulent activity.
When sharing information with any third party, we ensure that they also adhere to appropriate data protection standards.
6 Data Security Measures
Technical Security
15bdt follows industry-standard technical methods to protect your information:
- SSL encryption — all data transmitted between your browser and our servers is encrypted
- Secure server environment and firewall protection
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can access the information they need
- Two-Factor Authentication option
Response to a Data Breach
If a data security breach occurs, we will immediately attempt to identify and resolve it. If your personal information is at risk of being compromised, we will notify you as quickly as possible in accordance with applicable regulations and inform you of any necessary remedial steps.
7 Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Information for active accounts is retained while the account remains active.
- Financial transaction records may be retained for a specified period after account closure, as required by law.
- In cases of fraud or disputes, relevant information may be retained until the investigation is complete.
- Support conversation records are kept for a set period for the purpose of improving service quality.
At the end of the defined retention period, information is securely deleted or anonymized.
8 Your Rights
Right to Access and Correct Information
As a 15bdt user, you have the following rights:
- Right of access: You have the right to know what information we hold about you.
- Right to rectification: You have the right to request correction of any errors in your information.
- Right to erasure: In certain circumstances you may request that your information be deleted, though it may not always be possible to delete all information due to legal obligations.
- Right to object to processing: You have the right to object to the use of your information for specific purposes.
- Right to withdraw from marketing communications: You can stop receiving promotional emails or messages at any time.
To exercise any of the above rights, please contact our support team.
9 Protection of Minors
15bdt is for adults aged 21 and over only. We do not knowingly collect personal information from minors. Age is verified during the registration process, and if a minor is identified, their account is immediately closed and their information deleted.
If you believe that someone under the age of 21 is using our platform, please contact us.
10 Policy Changes
15bdt reserves the right to update this privacy policy from time to time. When changes are made, the "Last updated" date at the top of this page will be revised.
For significant changes, we will try to send a notification to your registered mobile number or email. However, it is your own responsibility to visit this page regularly to stay informed about the latest policy. If you continue to use our platform after any changes, it will be assumed that you have accepted the updated policy.
11 Contact & Complaints
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help.
24/7 Live Chat — connect directly on the platform
Email: [email protected]
Support available in both Bengali and English
We take your privacy-related complaints seriously and make every effort to respond appropriately.